Last Updated: 07-08-2026
Rexada is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy sets out how we collect, use, disclose, and store your personal information.
1. Information We Collect
We collect personal information necessary to conduct our custom apparel manufacturing services. This may include:
- Contact Details: Name, business/school name, email address, phone number, and delivery/billing address.
- Order Information: Logo files, artwork preferences, custom sizing data, and order history.
- Financial Information: Payment details (processed securely via encrypted payment gateways).
- Technical Data: IP address, browser type, and site usage data via cookies on our website.
2. How We Collect Personal Information
We collect personal information directly from you when you:
- Request a quotation or custom mockup on our website.
- Place an order for workwear, sportswear, streetwear, hospitality wear, or school uniforms.
- Communicate with us via email, phone, or messaging platforms.
- Subscribe to our newsletter or promotional updates.
3. Purpose of Collection and Use
Rexada collects and uses your personal information for the following primary purposes:
- Fulfilling custom manufacturing orders, artwork approvals, and delivery.
- Invoicing, payment processing, and customer support.
- Communicating order status, production updates, and logistics tracking.
- Improving our custom apparel products, website experience, and marketing (you can opt out of marketing communications at any time).
4. Disclosure of Personal Information
We do not sell or rent your personal information to third parties. We may disclose your information to trusted third-party service providers solely for order fulfillment:
- Couriers & Logistics Partners: For delivering physical orders.
- Manufacturing Facilities: To process specific production runs (strictly limited to artwork, logos, and sizing specifications).
- IT & Payment Processors: For secure payment clearance and website hosting.
- Legal Requirements: If required by Australian law, court order, or regulatory authorities.
5. Overseas Data Transfer
Where necessary, artwork, sizing charts, and order specifications may be transmitted to our overseas manufacturing facilities. We take reasonable steps to ensure that any overseas recipients handle your details securely and in accordance with Australian privacy standards.
6. Data Security
Rexada takes reasonable technical and organizational measures to safeguard your personal data from loss, unauthorized access, misuse, alteration, or disclosure. Digital records are stored on secure servers with restricted access controls.
7. Access, Correction & Enquiries
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you or request corrections if details are inaccurate or out of date.
If you have questions, concerns, or wish to update your details, please contact us at:
- Company: Rexada
- Email: info@rexada.com.au
- Phone:
- Address:
